About FamilySafe

We built this so no family has to piece a life together from scattered paper.

FamilySafe is a UK company with a single purpose: to help households organise the information, decisions and people that matter, and to keep them ready for the moments that matter most.

Founded in Halifax, West Yorkshire. UK owned, ICO registered.
A family sitting together at a kitchen table, going through paperwork
Our story

Why we built FamilySafe.

Richard May, founder of FamilySafe
Richard May· Founder · Halifax

FamilySafe started with a drawer. A family I knew spent months after a death piecing a whole life back together from scattered paper, half-remembered passwords and banks that would not talk to them.

They were grieving, and instead of being able to grieve they became administrators: chasing policy numbers, guessing logins, and proving again and again who they were. None of it was unusual. It happens to most families, at the worst possible time, because the information a household runs on is never kept in one place.

I kept thinking the same thing. This should already be done. Not as a grim, once-and-for-all exercise, but as something a household keeps quietly in order, a little at a time, the way you would keep anything important. Useful every ordinary day. Ready for the day you hope is far away.

So we built FamilySafe: one organised place for everything a household holds, shared only with the people you trust, ready when your family needs it. It is the thing I wish that family had been given long before they needed it.

Richard May · Founder, FamilySafe · Halifax, January 2026
What shaped FamilySafe
01

The everyday problem

Important details were buried across emails, documents, renewals, and memory.

02

The turning point

A close friend died suddenly, and his partner was left rebuilding accounts, business, and finances from scratch.

03

What FamilySafe became

One secure place where families can organise, protect, and share the information that matters.

Why we exist

FamilySafe is Family Readiness for UK households: a platform that helps people organise the information, decisions and people that matter, before, during and after life events.

Most households do not yet have a name for this. It is not a will, not a locked drawer, and not a planning app. It is the operational layer beneath everyday life: the records, the permissions and the next steps, kept current. For the professionals who serve families, the same idea is Client Readiness.

Know what you have.Know who can reach it.Know what happens next.
What we hold to

Four things we will not trade away.

Plain English

We explain money, law and care in language a person can actually use, never jargon for its own sake.

UK owned, accountable

A real company with a real Halifax office, UK Sovereign-hosted data, and a name on the door.

Earned trust

We state our certifications honestly, by status, and never claim one before it is granted.

Built for the people around you

Readiness is not a solo task. The product is designed for partners, family and the professionals you trust.

The team

The people building it.

RM

Richard May

Founder
Halifax
Profile
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Product & engineering

Building the platform
Profiles to follow
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Editorial & care

Guidance & customer support
Profiles to follow
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Partnerships

Advisers, solicitors & brokers
Profiles to follow
Placeholder team: real photos & ProfilePage links with credentials required (§7.2, §14.2). Founder portrait is real.
The company behind it

A real UK company, accountable by name.

Registered
FamilySafe LtdEngland & Wales
Registered office
HalifaxWest Yorkshire
Data protection
ICO registeredReg. ZC157853
Hosting
UK Sovereign HostedGDPR-compliant
ICO registered
Live
Cyber Essentials Plus
In progress
ISO 27001
In progress
Zero-knowledge encryption
In product

Certifications are shown by status and never displayed as certified before they are granted. Registration and VAT numbers are placeholders until confirmed for publication.

Contact

Three ways to reach a real person.

Support

Help with your account, sharing, or anything in the product.

support@familysafe.co.uk

Enquiries

Partnerships, press and general questions about FamilySafe.

enquiries@familysafe.co.uk

Security

Report a vulnerability or ask about our security posture.

security@familysafe.co.uk
FamilySafe Ltd, Halifax, West Yorkshire
Our registered office is in Halifax. Prefer to talk? Request a call back and a real person will be in touch.
Start today

Get your household in order, a little at a time.

Free to start, no credit card. Useful every ordinary day, ready for the day you hope is far away.

Try it nowFor professionals