Bank bereavement guide

Lloyds Bank bereavement number and how to notify them (UK)

Losing someone is hard enough without a pile of admin on top. This page explains, in plain steps, how to tell Lloyds Bank that someone has died, what they will ask for and what happens next. Lloyds, Halifax and Bank of Scotland are part of the same group, so one notification can cover accounts across those brands.

At a glance
Lloyds Bank bereavement team
0800 015 0012
8am to 6pm, seven days a week.
Notify Lloyds Bank online
Death Notification Service member. You can tell Lloyds Bank and other banks at once, see below.

How to tell Lloyds Bank

You can notify Lloyds Bank by phone or using an online bereavement form. You do not need every document ready before you get in touch. Tell them first, and they will explain exactly what to send and at what pace.

If the person banked with more than one provider, the free Death Notification Service lets you tell Lloyds Bank and other members in a single submission at deathnotificationservice.co.uk. The records are updated and the team gets in touch within about ten days.

Documents Lloyds Bank needs

The death certificate, or an interim certificate from the coroner.
Proof of who you are, such as a passport or driving licence.
The account details you have for the person who died.
The will if there is one, plus a grant of probate or letters of administration if Lloyds Bank asks for it.
Notify several banks at once

The free Death Notification Service

Lloyds Bank is a member. Tell them and other UK banks and building societies in one submission, then each one contacts you with their next steps.

deathnotificationservice.co.uk

For state services, HMRC, DWP and councils, use the government’s Tell Us Once service instead.

What happens after you tell Lloyds Bank

When probate is needed

£50,000

Typical timescale

Accounts are frozen as soon as you notify them. The team then works through releasing the funds with you, case by case.

Once Lloyds Bank has what it needs, it will freeze the accounts, stop any cards and explain how the money is dealt with. Lloyds usually needs a grant of probate or letters of administration when the person’s sole accounts total more than £50,000. Below that it can often release the money without one, through its small estates process. Joint accounts usually pass to the surviving holder rather than counting towards this. Timescales vary, so ask the bereavement team what to expect for your situation.

Full contact details

Common questions about Lloyds Bank

Do I need probate to close a Lloyds Bank account?

Lloyds usually needs a grant of probate or letters of administration when the person’s sole accounts total more than £50,000. Below that it can often release the money without one, through its small estates process.

Can I notify Lloyds Bank and other banks at once?

Yes. Lloyds Bank is a member of the free Death Notification Service, so you can notify it and other member banks in one submission at deathnotificationservice.co.uk.

Who can report the death?

Anyone can make the first contact. Lloyds Bank can only release money to the person entitled to deal with the estate, usually the executor named in the will or the next of kin.

From FamilySafe
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Details can change. Always confirm with Lloyds Bank before acting. This is general information, not legal or financial advice. Sourced from their official bereavement page, www.lloydsbank.com/help-guidance/support-and-wellbeing/life-events/bereavement.html.
Lloyds bereavement number and how to notify them (UK)