Losing someone is hard enough without a pile of admin on top. This page explains, in plain steps, how to tell Lloyds Bank that someone has died, what they will ask for and what happens next. Lloyds, Halifax and Bank of Scotland are part of the same group, so one notification can cover accounts across those brands.
At a glance
- Bereavement team: 0800 015 0012 (8am to 6pm, seven days a week)
- Online: an online bereavement form
- Death Notification Service: Member, so you can tell several banks in one go
- Grant of probate usually needed above: £50,000
- Official page: https://www.lloydsbank.com/help-guidance/support-and-wellbeing/life-events/bereavement.html
How to tell Lloyds Bank
You can notify Lloyds Bank by phone or using an online bereavement form. You do not need every document ready before you get in touch. Tell them first, and they will explain exactly what to send and at what pace.
If the person banked with more than one provider, the free Death Notification Service lets you tell Lloyds Bank and other members in a single submission at deathnotificationservice.co.uk. The records are updated and the team gets in touch within about ten days.
Documents you’ll usually need
- The death certificate, or an interim certificate from the coroner.
- Proof of who you are, such as a passport or driving licence.
- The account details you have for the person who died.
- The will if there is one, plus a grant of probate or letters of administration if Lloyds Bank asks for it.
What happens after you tell them
Once Lloyds Bank has what it needs, it will freeze the accounts, stop any cards and explain how the money is dealt with. Lloyds usually needs a grant of probate or letters of administration when the person’s sole accounts total more than £50,000. Below that it can often release the money without one, through its small estates process. Joint accounts usually pass to the surviving holder rather than counting towards this. Timescales vary, so ask the bereavement team what to expect for your situation.
Contact details
- Phone: 0800 015 0012 (8am to 6pm, seven days a week)
- Online: an online bereavement form
- Official bereavement page: https://www.lloydsbank.com/help-guidance/support-and-wellbeing/life-events/bereavement.html
Common questions
Do I need probate to close a Lloyds Bank account?
Lloyds usually needs a grant of probate or letters of administration when the person’s sole accounts total more than £50,000. Below that it can often release the money without one, through its small estates process.
Can I notify Lloyds Bank and other banks at once?
Yes. Lloyds Bank is a member of the free Death Notification Service, so you can notify it and other member banks in one submission at deathnotificationservice.co.uk.
Who can report the death?
Anyone can make the first contact. Lloyds Bank can only release money to the person entitled to deal with the estate, usually the executor named in the will or the next of kin.
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Last reviewed June 2026. Details such as phone numbers and thresholds can change, so please confirm with Lloyds Bank on its official page before you act. This is general information, not legal or financial advice.
Source: https://www.lloydsbank.com/help-guidance/support-and-wellbeing/life-events/bereavement.html
